What exactly is free?
The engineer’s visit, the survey and technical assessment, the written proposal and the fixed quotation. Hardware, cable and parts are charged only if you go ahead and the quotation says so.
Is there any obligation to buy?
No. You receive the proposal and decide in your own time. You can even use it to compare with other suppliers.
Where is the free service available?
Free survey, free service, repair, installation and AMC are available in Dhaka and Gazipur only. Product purchases are delivered to your home anywhere in Bangladesh.
How soon will someone contact me?
An engineer calls to confirm a convenient visit time. Every request gets a tracking ID that you can follow in My Account.
I already have a system. Can you still help?
Yes. Choose “System Health Check”. We test what you own and tell you honestly what needs attention and what does not.